Privacy policy

Soflaw ("we," "us," or "our") operates the website soflaw.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

Information We Collect

Information you provide:

  • Name, email address, phone number, and shipping/billing address when you place an order or create an account.
  • Payment information (processed securely through Shopify Payments — we do not store your full credit card details).
  • Communications you send to us, including customer support inquiries.
  • Email address when you subscribe to our newsletter.

Information collected automatically:

  • Browser type, IP address, operating system, and device information.
  • Pages visited, time spent on pages, and referring URLs.
  • Cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending confirmations and shipping updates.
  • Respond to inquiries and provide customer support.
  • Send promotional emails and newsletters (only with your consent — you may unsubscribe at any time).
  • Improve our website, products, and services.
  • Detect and prevent fraud.
  • Comply with legal obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it with:

  • Service providers: Payment processors (Shopify Payments), shipping carriers, and email platforms that help us operate. They only access your data to perform services on our behalf.
  • Legal requirements: If required by law, court order, or to protect our rights or the safety of others.

Cookies

Our website uses cookies to improve your experience. Cookies help us remember your cart, analyze site usage, and display relevant content. You can manage cookies through your browser settings, though disabling them may affect site functionality.

Data Security

We use reasonable security measures to protect your personal information. All transactions are processed through Shopify's PCI-compliant platform. However, no electronic transmission or storage method is 100% secure.

Your Rights

You may have the right to:

  • Access your personal information.
  • Request corrections to inaccurate data.
  • Request deletion of your personal information.
  • Opt out of marketing communications.

To exercise these rights, contact us at support@soflaw.com. We will respond within 30 days.

California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. Contact support@soflaw.com to exercise your rights.

Children's Privacy

Our website is not intended for individuals under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

Contact Us

Email: support@soflaw.com

Address: 2525 Venetian Way, Winter Park, FL 32789, United States